Career Opportunities

Practice Manager Vacancy

About this role

As a Lifestyle financial planning firm, we strive to be a catalyst in making 'good things happen' in the lives of our clients and of our team!

We are a looking for a focused and dynamic Practice Manager to join our progressive Harpenden/central London based IFA firm. The successful candidate will be responsible for team leadership, harmonisation of processes, and driving the business forward to the next stage of growth.

If you have the necessary qualities and experience for the role we would love to hear from you!

For full job description, please read on.

Job Description

JOB TITLE: Practice Manager

PURPOSE OF JOB: To act as an integrator between the Managing Director and the rest of the team and to drive the business as per the agreed Business Plan.

REPORTS TO: Managing Director

DIRECT REPORTS: Client Relationship Manager, Administrator, Associate Financial Adviser


KEY RESPONSIBILITIES & ACCOUNTABILITIES

Leadership

  • Ensure company’s core values are fully embedded in all business activities.
  • Act as an integrator between the M.D. and the rest of the team to ensure successful business development.
  • Validate and prioritise ideas put forward by the Visionary to ensure that targets set in the Business Plan are met.
  • Document and coordinate the implementation of the Business Plan.
  • Chair monthly Management and weekly Level 10 meetings.
  • Manage and oversee relationships with 3rd party suppliers (e.g. landlord, compliance consultants, accountants, software providers, marketing consultants) to secure optimal service agreements and deals.

Processes & Procedures

  • Create internal service standards, and effective business processes and procedures.
  • Review business policies, processes, procedures, and internal service standards on an ongoing basis in relation to client satisfaction, profitability, and efficiency.
  • Ensure all business service activities comply with relevant acts, legal & regulatory requirements and ethical standards.
  • Oversee the delivery of all general office and business administration, ensuring all legislative and business requirements are met.
  • Ensure that all business activities are performed in a timely and efficient manner as per internal company standards.

Human Resources

  • Manage the team and their workload to achieve set business goals.
  • Arrange employment of new staff and terminations/resignations of existing staff.
  • Create and review organisational structure, roles and responsibilities on an ongoing basis.
  • Establish performance objectives and training and development plans for the team and review at least annually.
  • Coordinate training for all staff as per their career plans and company requirements.
  • Create and maintain holiday and sickness registers.
  • Oversee remuneration packages to ensure fairness and competitiveness.
  • Organise and coordinate Team Days and other team functions.
  • Ensure that all Health & Safety regulations are met at all times.
  • Promote healthy working conditions and wellbeing of all staff.

Compliance & Finance

  • Oversee the development and documentation of accounting and bookkeeping policies and procedures for the business.
  • Oversee general accounting functions e.g. payroll, bookkeeping and invoicing.
  • Prepare financial statements and forecasts for the business (cashflow forecasts, annual budget, and relevant MI information).
  • Ensure that all business activities are in line with the FCA and ICO requirements and assist Senior Managers in keeping the firm compliant.
  • Ensure timely and accurate submissions of RMAR, Companies House and Inland Revenue returns.
  • Ensure that all business insurance policies (e.g. PI, Keyman, Employer Liability, Cyber Insurance) are sufficient and current.

IT

  • Oversee all IT services and systems with help of external consultants.
  • Ensure data security, IT, and disaster recovery policies are in place and working.
  • Manage all IT services and systems.
  • Monitor all IT systems to ensure their optimal usage.
  • Keep an up-to-date register of hardware, software and staff passwords.

Marketing

  • Oversee marketing plans, objectives, and programmes within the context of the overall Business Plan.
  • Sign off on the annual marketing plan and budget.
  • Appraise success of marketing activities in relation to the overall business strategy.

PERSONAL SPECIFICATION

Job Title: Practice Manager
CRITERIA E or D
KNOWLEDGE
Microsoft Word, Excel and electronic diary management E
Advanced Excel D
Excellent knowledge and understanding of the Financial Services Industry E
Excellent knowledge of legal and compliance requirements relevant to the role D
Excellent knowledge and understanding of broad principles and issues concerning Human Resources Management E
SKILLS
Highly organised, methodical, analytical and disciplined E
Excellent communicator (both verbal & written) E
Highly numerate E
Adopts a positive attitude, willing to assist others when busy E
Able to work under pressure E
Excellent attention to detail E
Excellent ability to prioritise and plan workload E
Proven capability in marketing, client servicing, and business development E
Innovative and creative thinker E
Excellent team management ability E
EXPERIENCE
2-5 years business management experience E
At least 2 years of team management experience E
At least 2 years of project management experience E
At least 2 years financial management experience D
At least 3 years relevant industry experience D
At least 3 years working within a financial planning environment D
QUALIFICATIONS
Certificate in Financial Planning or equivalent D
BSc in Economics, Mathematics, Physics, Business or a related discipline (min 2:1) D

D = Desirable
E
= Essential


How To Apply

Applications are welcomed from individuals. No agencies please.

Please contact us by email sending your CV and a covering letter to: sc@trustedsp.co.uk


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